CUSTOMER EXPERIENCE SPECIALIST – FULL-TIME
Position Summary
Dominion Aviation is seeking applicants for a Customer Experience Specialist. As a Customer Experience Specialist, you will be tasked with cleaning, detailing, staging, and stocking high-end private aircraft, and detailing charter customer vehicles, as well as assisting other departments in order to create the most positive and enjoyable experience customers have during their time at Richmond Executive Airport.
Essential Duties & Responsibilities
The essential functions include, but are not limited to the following:
- Perform cleaning tasks on/in/around private aircraft and customer vehicles.
- Greet arriving and departing passengers.
- Assist Pilots/Line Technicians loading/unloading luggage, marshal aircraft to parking areas, assist with wing-walking duties as required.
- Manage aircraft supply closet and purchase all aircraft stock.
- Assist Sales & Marketing Specialist in ways to continuously improve customer experience efforts.
- Occasional driving missions to other airports may be necessary.
- Other responsibilities as assigned.
CUSTOMER EXPERIENCE SPECIALIST – PART-TIME
Position Summary
Dominion Aviation is seeking applicants for a Customer Experience Specialist. As a Customer Experience Specialist, you will be tasked with cleaning, detailing, staging, and stocking high-end private aircraft, and detailing charter customer vehicles, as well as assisting other departments in order to create the most positive and enjoyable experience customers have during their time at Richmond Executive Airport.
Essential Duties & Responsibilities
The essential functions include, but are not limited to the following:
- Perform cleaning tasks on/in/around private aircraft and customer vehicles.
- Greet arriving and departing passengers.
- Assist Pilots/Line Technicians loading/unloading luggage, marshal aircraft to parking areas, assist with wing-walking duties as required.
- Manage aircraft supply closet and purchase all aircraft stock.
- Assist Sales & Marketing Specialist in ways to continuously improve customer experience efforts.
- Occasional driving missions to other airports may be necessary.
- Other responsibilities as assigned.